Award for Customer Service Professionals
The Award for Customer Service Professionals is an online qualification for all those who deal with customers. It's accredited by the UK awarding body ABP - so you can be sure that it is of consistently high quality.
Click on the thumbnail to the right for a flyer (pdf)...
Award for Customer Service Managers
This innovative NEW Award has been developed for Managers and Team Leaders with responsibility for customer service teams. It contains everything you need in your drive for world class service excellence.
Key features of our online courses:
- Accredited courses leading to ABP Certificate
- Online programmes with high quality tutor support
- All you need is access to the internet
- Achieving one of our Awards enables participants to become Foundation Members of the Institute of Customer Service
- No worries about software to install or systems to configure
- Reduced training and development costs for businesses
For more information contact Stephanie Edwards
Email stephanie@customer1st.co.uk or 'phone +44 (0)1985 841070
Telephone: +44 (0) 1985 841070
E-mail: support@customer1st.co.uk
