Offering the first accredited, tutor-led, online qualifications in customer service in the UK
Online Customer Service Training Courses
With our Online Customer Service Training Courses, employees and managers can learn at any time from any location where they have access to the Internet. This gives businesses far greater flexibility and lower costs. Individuals gain the advantage of collaborating with others in their learning.
Our online qualifications are not only tutor-led - the tutor provides motivation and assessment - but they are also accredited by EduQual, a UK awarding organisation.
Key Features of our Online Customer Service Training Courses
- Accredited courses leading to EduQual Certificate.
- Online programmes with high quality tutor support.
- All you need is access to the Internet.
- Collaboration with online colleagues and tutor to share best practices and new ideas.
- No worries about software to install or systems to configure.
- Reduced training and development costs for businesses.
Bespoke e-learning modules
We build the latest style of e-learning modules that are HTML5 compliant and can be used on tablets as well as conventional screens. If you would like a quote for specific customer service topics, get in touch via Contact us.
NEW! Customer Service Professional - self-paced version
Our new self-paced course allow you to study entirely at your own speed. Self-paced learning works because it helps you fit your personal development into your busy life, choosing where and when you study. As long as you have an Internet connection, you can learn! For further information, get in touch via Contact Us.
Why Learn Online?
- Learn at your own pace
- Reduce your costs
- Reduce travelling time
- Reduce your carbon footprint
…and you still earn the same industry recognised and accredited qualifications
There are 3 distinct qualifications depending on the role you play in your organisation