We believe in customer service excellence!
Excellent customer service is critical for business success. Customer 1st International is devoted to helping businesses achieve excellence - through learning materials, e-learning and self assessment tools. Look at our company profile ... and our people profile.
We identify international partners with a good track record of delivering service excellence to clients to use our expertise & resources to raise standards globally.
Director Stephanie Edwards is a Subject Matter Expert in Customer Service. She has developed new learning resources for the Institute of Customer Service (ICS). The photograph on the right shows Stephanie presenting a Certificate of International Membership of the Institute of Customer Service to Harris Pezoulas, representing the Hellenic Institute of Customer Service.
Cutting edge learning resources
We write and publish high quality, innovative learning resources to enable individuals and businesses to improve their standards of customer service. We 
have links with organisations in Europe, USA, South America, UAE, Asia, Africa and the Caribbean, helping established businesses to boost their reputations through service excellence.
The National Initiative for Service Excellence (NISE) in Barbados is using a customised version of our Best Practice Guide (left) to transform customer service.
In Greece, our Best Practice Guide has been translated (right) for the Hellenic Institute of Customer Service.
We have designed the Institute of Customer Service's exciting training programme, ICS FirstImpressions. The ICS FirstImpressions Participant Guide (left) shows organisations and individuals how to make measurable improvements to their service quality levels.
Read the reviews
Look at the In the Frame article in Customer Management magazine. A Press release demonstrates some of Customer 1st International's work in South America.
Telephone: +44 (0) 1985 841070
E-mail: support@customer1st.co.uk
